Contact

Contact us

Questions about your order, shipping, or the Plumeo Relief Seat? Email us at plumeoshopcontactus@gmail.com. We aim to reply within 1 to 2 business days.

Damaged or defective item?

Email us within 7 days of delivery with your order number and clear photos of the damage or defect. We will send a replacement or refund you in full, and you do not need to send the item back. See our Refund policy for details.

Where is my order?

Orders are delivered within 6 to 13 business days, and you will get a tracking number by email once your order ships. See our Shipping policy for details.